The BigCommerce reorder button: native option, apps, and B2B (2026)

Yes — the BigCommerce reorder button exists natively, but most merchants never notice it. In the default Cornerstone theme, every past order in a logged-in customer's account carries a reorder form: the shopper ticks the items they want and sends them straight back to the cart in one step. The catch is that it sits on the order-details page, it requires a registered account, and it can't do the popup, quick-by-SKU, or saved-list reordering that high-frequency and B2B stores actually need — which is why a paid add-on or a broader self-service layer is often the real answer.

"Where's the reorder button?" is one of those BigCommerce questions with a surprising answer: it's already there, just well hidden. If you sell consumables, replacement parts, or anything customers buy on a cycle, making the second, third, and tenth purchase frictionless is one of the highest-leverage things you can do for revenue. This guide covers exactly where the native reorder button lives, what it can and can't do, the paid apps that extend it, the B2B angle, and how reordering fits the wider self-service picture.

Does BigCommerce have a reorder button?

Yes. BigCommerce's flagship Cornerstone theme ships a reorder feature built into the customer account. On an individual order's details page, each line item can show a checkbox, and a reorder form lets the customer select items and add them back to the cart in a single submit. It is part of the open-source theme — you can see it in the order-contents.html and order-details templates — so any store on a current Stencil theme that inherits this markup has it without installing anything. The reason so few merchants know it exists is simple: it is never surfaced on the storefront, in the navigation, or on the order list. A customer only meets it if they log in, open their account, find the specific past order, and click into it.

Where the native reorder button lives

The path is fixed: My Account → Orders → open a specific order → reorder. The button is attached to one order at a time, not to the order history as a whole, so there is no single "buy it all again" control spanning multiple past orders. Because it relies on the customer account, it only works for shoppers who placed the order while signed in, or who later registered with the same email — a guest who checked out without an account has no order history to reorder from. And because it is theme markup, a heavily customized theme, a headless storefront, or an older theme that stripped the template may not render the button at all. None of that makes it broken; it makes it quiet.

What the native reorder button can and can't do

Within those limits, the native flow is genuinely useful. Per-item checkboxes mean a customer can reorder a single item from a large order rather than the whole thing, and the selected items drop into the live cart, where current pricing and active promotions apply. The theme also handles the awkward cases gracefully: if a product is out of stock, discontinued, or otherwise unavailable, the order page shows a reorder message instead of silently adding a dead SKU, and back-ordered quantities are flagged on the line.

What it can't do matters just as much. It won't auto-fill a previously chosen option set on a configurable product, it won't let a customer search and reorder by SKU, and it won't remember a standing list of "the twelve things I buy every month." There is no one-tap reorder from a confirmation email, no modal that floats over the page, and no quantity-by-line bulk entry. For a store selling one-off gifts, the native button is plenty. For a janitorial-supply or coffee store where the same cart repeats every few weeks, it asks for too many clicks.

Paid reorder button apps for BigCommerce

This gap is exactly what the paid add-ons target. The best-known is the Reorder Button by IntuitSolutions, listed on the BigCommerce marketplace and starting at $1,995 as a one-time build with no monthly fee. Instead of burying reorder on the order page, it adds a popup modal a customer can open from anywhere: it loads their most recent orders automatically with a "load more" option, auto-fills previously selected options like size and color, and lets them reorder individual products or an entire past order in a click. It bundles a popup login window at no extra cost, works on mobile and all Stencil themes, and is pitched squarely at B2B, industrial, and replacement-part stores where fast reordering is the whole shopping experience. Smaller theme-level options exist too — PapaThemes, for instance, sells a "Better Products Re-Order" extension — but the trade-off is the same across all of them: you are paying to move reorder out of the account's back room and into the customer's path.

Reordering in BigCommerce B2B Edition

If your buyers are wholesale, BigCommerce's B2B Edition Buyer Portal already includes reorder-style tools the standard storefront account doesn't. Buyers get Quick Order (add many SKUs at once by code), Shopping Lists they can save and reuse, and the ability to reorder from order history — all designed for the reality that a B2B customer's "cart" is often the same fifty line items every month. These are part of B2B Edition rather than the base plan, so they apply if you have that tier turned on. It's worth knowing the line, though: the B2B portal can reorder, but it still can't let a buyer edit an order they have already submitted — that remains staff-only in the control panel.

Why a reorder button is worth the effort

The business case is repeat purchase. A returning customer has already decided they trust you, so they skip the comparison and evaluation phase that slows a first-timer down, and they tend to convert at a higher rate. The compounding effect is well documented: Bain & Company's research, popularized by Fred Reichheld, found that increasing customer retention by just 5% can lift profits by 25% to 95%. A reorder button doesn't create loyalty on its own, but it removes friction at the exact moment a loyal customer is ready to act again — and friction at that moment is pure lost revenue. For consumables and replenishables especially, the easier the reorder, the shorter the gap between purchases and the higher the lifetime value.

How reordering fits self-service post-purchase

A reorder button is one piece of a bigger shift: letting customers do for themselves the things that used to require an email to your team. The same logged-in account that holds the reorder form is where customers increasingly expect to edit an order, fix an address, or cancel before fulfillment — and the order confirmation page right after checkout is where a post-purchase offer lands best. Treating reorder, self-service editing, and post-purchase upsells as one connected surface — rather than three separate bolt-ons — is what turns the post-purchase experience from a support cost into a revenue channel. OrderEdit.io focuses on that surface: customer-facing order editing and one-click post-purchase upsells on BigCommerce, from $39/mo with a 21-day free trial.